Position: General Manager

Status: Full-time, in-person

Location: Salem 180 Fitness

The General Manager will lead our Salem 180 Fitness Location. The Manager will be responsible for location membership growth and retention efforts, team performance, and running/overseeing gym day-to-day operations to ensure the club runs smoothly and delivers an outstanding experience for members and staff.

Our Core Values (The 3 C’s)

At 180 Fitness, our values define who we are and how we serve our members every day. We believe that excellence begins with outstanding customer service—providing friendly, professional, timely, and efficient support that makes every interaction positive and personal. Our commitment to cleanliness reflects our belief that attention to detail shows respect for our members; we operate with an “if it’s dirty, it’s already too late” mindset to ensure our gym is always a place people feel comfortable and confident training in. Finally, we prioritize community, fostering a welcoming atmosphere where members feel seen, supported, and inspired to show up consistently. By upholding these standards with excellence, we not only deliver a superior fitness experience but also build lasting relationships rooted in trust, pride, and shared commitment to growth.

It would be up to the Manager to uphold these standards and ensure the staff are properly trained to uphold the 180 Fitness standards with every shift and every interaction.

Must Be Able To

• Work full-time (40 hours/week)

• Rotate working opens, mid-day, closes and some weekends

• Be reachable outside of office hours (emergencies only)

• Lift and carry 50lbs

• Manage staff, scheduling, & daily operations efficiently

• De-escalate situations & must be good with people

• Must be able to attend leadership training 1x a year

Our Ideal Candidate

• College graduate (Bachelor’s preferred but not required)

• Experience managing people/teams (2+ years)

• Experience selling (opening/closing/objections) 2+ years preferred

• Experience in the service industry (2+ years)

• Experience with Google Sheets and Excel (2+ years)

• Comfortable with tracking location performance, setting goals and discussing strategies for monetary and culture improvement

• Excellent at motivating, teaching & inspiring a team

• Comfortable with holding staff and customers accountable with fairness, clarity, and respect

• Strong, confident leader who leads with compassion and professionalism

• Can de-escalate situations effectively and is confident under pressure

• Self motivated, reliable, positive attitude and leads by example

• Action driven, detail oriented and great problem solver

• Naturally good with people- a people person who wants to help others

• Forward thinker- sees opportunity, brings ideas, and works to improve

• Comfortable hosting and promoting events to the community

• Enjoys the gym environment and wants to see it grow

• Willing to learn, be teachable, adapt, and grow with 180 Fitness